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Orders:

Click on the product that you are interested in.

1. Choose a size of the product.

2. You can also change the color of the product (if available) by clicking on the selected thumbnail.

3. Click “ADD TO BASKET” button on the right.

4. Now you can continue shopping or check your shopping cart’s contents, by clicking on the cart icon in the upper right-hand corner.

You can also add the product you are interested in to the "Wish list" and purchase it at another time (please note that you must be a registered user for the product to be permanently saved on the list).

To view the wish list, log in to www.appliances.co.ke by entering your username and password, then click on "Your Account" button on the menu on the top. In the next step, select "WISH LIST" and then "Saved" from the tabs of the left.

 

STEP 2

 

In the shopping cart’s preview you can see a list of the products you have chosen, together with their quantity and price.

If you want to remove a product from the shopping cart, click on the "x" on the right side of the price. If you want to change the quantity, click on +/- button next to the quantity and wait for a moment. In a short while, the shopping cart will be updated.

If you have a promo code, click on the “PROMO CODE” button on the left and a box will pop up. Enter your promo code in the box and click “APPLY”. If the code is correct, the price will be reduced. If the price does not change, please check the promotion’s rules and conditions and make sure that it applies  to the items in your cart.

To continue, click “PROCEED TO CHECKOUT”.

Shipping & Returns:

Thanks for stopping by! All you need to know about our delivery times can be found right on this page:

We shall ship your order on the same day if received by noon, otherwise it will be shipped on the next day

Orders within Nairobi CBD will be delivered on the same day if received before 2PM

  • The delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you.
  • Only 2 attempts will be done for delivery and the orders will be canceled after 5 days if not collected. 
  • Business days are from Monday to Friday, and do not include weekends or public holidays.

Bulk/Corporate Orders

Benefits of Corporate/Bulk Orders

  • Access to Bulk discounts
  • Highest level of support/Dedicated account manager
  • Fast Shipping Nationwide
  • Electronic Invoicing
  • Exclusive offers (Employee incentive solutions, Rewards solutions)
  • Effective "Return" policy
  • Access to Express delivery options

Corporate Services

  • Total end-to-end procurement solution - We are a one-stop-shop for all your procurement needs for all your office supplies
  • Special vouchers for your employees & clients - Let your clients or employees choose the gift of their dreams with our customized gift cards or electronic vouchers
  • Celebration & Gifts - We are the ideal supplier for all your gifts and celebrations. You will find a great choice of appliances to gift your loved ones.

You want to know more?

Call us on 0785 91 99 77

Payment:

All our orders are on prepayment.ONLY PREPAID ORDERS WILL BE PROCESSED.This helps us deliver our promise to customers in a more seamless way.

Incase of refunds,we promise to do so within 24 hours.

Payment Gateway is via pesapal which is very secure.

Incase of a dispute,feel free to call us on 0785 91 99 77.We promise to solve any disputes within 24 hours

To track your order,we shall be sharing a code with you on your email once dispatched to the courier.

All our deliveries will be to your doorstep.